Policies

Items for sale are either from my own stash or items that I’ve curated from other sources. Items from my stash are from a smoke-free home. I do have dogs; however, they are not usually around my supplies. 

Each item has a description which details the condition of the item.  Any defects will be noted there.

For information on stamp yellowing and giving life back to older red rubber stamps please click on the following links.

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• Does Yellowing Affect the Quality of Photopolymer Stamps?

• How to revive dried red rubber stamps

Items that have been curated from other sources (ie: second-hand items) are inspected for defects. However, I have no way of knowing the environment in which these supplies were housed.

All items are shipped within the United States. We ship within 3 to 5 business days of the order being placed. During busier times of the year, shipping may take longer.

Shipping is through the United States Postal Service (USPS). Shipping will be either First Class or Flat Rate. The shipping cart will automatically calculate shipping cost. If when packing your order it is determined that your items qualify for a lower shipping rate, your order total will be adjusted and a refund issued for any overages in shipping.

You will be notified when your package ships and sent a tracking number. Once your package is out for shipping, it is the responsibility of the USPS. Jenlee Schoolcraft, LLC is not responsible for delays in the shipping process.

If you do not receive your package within a reasonable amount of time, please contact USPS to file a claim.

In the event that you are unsatisfied with your purchase, please contact us so that we can resolve the issue. However, unless otherwise indicated in the product description, all sales are final. No returns, refunds or exchanges will be accepted.

If you live in Arizona, pickup of items is available. Please make sure to select this option when checking out.

Local delivery is available to Mesa, Gilbert, Apache Junction, Queen Creek/San Tan, and Tempe. Please select this option when checking out. There is a delivery fee depending on location. This fee ranges from a minimum of $5 to a maximum of $10.

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